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Q. What should I expect after booking and appointment?

A. You will immediately receive an email confirming your appointment. If you do not receive a confirmation email, YOU DO NOT HAVE A SCHEDULED APPOINTMENT.

24hrs - 48hrs before your scheduled appointment, you will receive a reminder email.     Note: the confirmation and reminder emails are automatically generated by the scheduling software. Tiffany does not control or manage the autoresponder. 

    

Q. Do I need to be an existing client to schedule online?

A.  No. Referred individuals or VA patients are welcome to schedule an appointment.  However, you must create an account and have a username and password to access the online scheduler.  

   

Q. Do you accept credit card?

A. Currently payment is cash, Venmo, or Zelle.

      

Q. What if I need to cancel or reschedule an appointment?          

A. We have a 24-hour cancellation policy in place. You can cancel your appointment online up to 24 hours before the scheduled time, and you will receive a confirmation email for the cancellation. If you need to cancel with less than 24 hours' notice, please text or email us. In this case, you will be charged the full price of the scheduled session. Fees must be settled before booking new appointments unless other arrangements have been made. Please note that canceled appointments will still appear in our autoresponder, so you may receive a reminder email for a canceled session. We apologize for any inconvenience; Tiffany does not manage the autoresponder. However, substitutions are allowed: you may transfer your appointment to a family member or friend to avoid late cancellation fees.

 

Q. Can I pre-book appointments?

A. Yes. You may book up to 16 appointments and as far out as 90 days.  

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Q. Does Motion Bodwyork have a privacy policy regarding the personal information that

     is collected when I register an account online?  

A. Yes. Motion Bodywork, LLC and Setmore.com have stated privacy policies about how your personal information is used and how you may opt-out of communications by text or email. Click here for details on our online privacy policy.

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